Terms & Conditions
Last updated : 10 August 2025
Who we are
Brandstormer Media (“we,” “us,” “our”) is a branding, design, and digital marketing studio headquartered in {City/Emirate}, UAE. These Terms govern your access to and use of our website, content, and services (collectively, the “Services”). By using our Services, you agree to these Terms.
Eligibility & account
You must be at least 18 and able to form a binding contract. If you create an account, keep your credentials confidential and notify us of any unauthorized use. You’re responsible for all activity under your account.
Proposals, scope & changes
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Proposals/SOWs: Project scope, deliverables, timelines, and fees will be set out in our proposal or statement of work (“SOW”).
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Change requests: Any scope change must be agreed in writing and may affect fees and timelines.
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Client dependencies: Deadlines assume timely client input, feedback, and asset supply.
Fees, expenses & payment
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Fees: Fees are as stated in the SOW/proposal and are exclusive of taxes.
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Deposits & milestones: We may require upfront deposits or milestone payments before work continues or files are released.
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Expenses: Third-party costs (e.g., fonts, stock photos, plugins, advertising spend, printing) are billed at cost with prior client approval.
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Late payment: We may suspend work, withhold deliverables, and/or charge late fees for overdue invoices as permitted by law.
Intellectual property
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Pre-existing IP & tools: We retain ownership of any pre-existing IP, know-how, processes, templates, code snippets, or design frameworks used to deliver your project.
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Working files: Unless expressly purchased, native/working files (e.g., layered source files, raw footage, editable prototypes) remain our IP.
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Final deliverables: Upon full payment, you receive a license (or assignment if specified in the SOW) to use the final deliverables for the purposes defined in the SOW.
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Third-party rights: You are responsible for obtaining/maintaining any third-party licenses (e.g., fonts, music, stock) unless the SOW states we’ll procure them on your behalf.
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Portfolio use: We may display non-confidential work for portfolio, awards, and marketing, unless you notify us in writing before project start.
Client content & warranties
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You warrant that materials you provide (logos, copy, images, data) do not infringe others’ rights and that you have all necessary permissions. You’ll indemnify us against claims arising from your materials or instructions.
Acceptable use (website & Services)
You agree not to:
(a) violate laws or third-party rights
(b) introduce malware or attempt unauthorized access;
(c) scrape or harvest data;
(d) misuse any contact details for unsolicited communications.
Confidentiality
Both parties will keep non-public information confidential and use it only to perform the Services. Exceptions apply for information that is public, independently developed, or lawfully obtained.
Data protection
We handle personal data in line with UAE’s Personal Data Protection Law (PDPL) and our Privacy Policy (see below).
Third-party platforms
Campaigns may use third-party platforms (e.g., Meta, Google, email providers). Their terms and privacy practices apply in addition to ours; platform changes or outages may affect results.
Results & disclaimers
We provide creative and strategic services; specific outcomes (rankings, traffic, sales) are influenced by many factors and cannot be guaranteed. Services are provided “as is” to the fullest extent permitted by law.
Limitation of liability
To the maximum extent permitted by law, we’re not liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill. Our total liability arising out of or related to the Services will not exceed the fees paid to us for the project giving rise to the claim.
Termination
Either party may terminate for material breach if uncured within 14 days of written notice. On termination, you’ll pay for all work performed and approved third-party costs to date; we’ll deliver any agreed, paid-for assets.
Non-solicitation (optional)
During the project and for 6 months after, you agree not to directly solicit our employees or contractors for employment/engagement without our written consent.
Force majeure
Neither party is liable for delays/failures due to events beyond reasonable control (e.g., natural disasters, acts of government, major outages).
Governing law & disputes
These Terms are governed by the laws of the United Arab Emirates. Disputes will be subject to the exclusive jurisdiction of the Dubai Courts (unless the SOW specifies arbitration).
Changes to these Terms
We may update these Terms by posting a new version on our website. Continued use after changes means acceptance of the updated Terms.
Contact
Brandstormer Media, Dubai, United Arab Emirates
abhilash@brandstormedia.com | +971-56 458 4223